The Guest Checkout One-Pager

Decide what you would do from the brief alone. Everything below it is available, but the exercise stops working if you open it first.

The situation you were handed

Your manager: "The PM and finance keep going back and forth on guest checkout. Can you write it up so they can decide on Friday? Keep it short."

The trap — the move that looks right

Writing a thorough document that opens with background and ends with the recommendation on page three. Finance reads the first paragraph, sees nothing about fraud, and comes to Friday with the same objection. The meeting relitigates the document instead of deciding.